Terms of Service

Last updated: December 2024

1. Agreement to Terms

By accessing and using PreRegExamPrep ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service govern your use of our GPhC pre-registration exam preparation platform, including all content, services, and products available at or through the website.

2. Description of Service

PreRegExamPrep provides an online educational platform designed to help pharmacy students prepare for the General Pharmaceutical Council (GPhC) pre-registration examination. Our services include:

  • Practice questions and mock examinations
  • Study materials and resources
  • Performance tracking and analytics
  • Educational content and explanations
  • Study planning tools

3. User Accounts

3.1 Account Creation

To access our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

  • You must be at least 16 years old to create an account
  • You agree to provide accurate and truthful information
  • You are responsible for keeping your login credentials secure
  • You must notify us immediately of any unauthorized use of your account
  • One account per person - sharing accounts is prohibited

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different features and durations. Subscription fees are charged in advance and are non-refundable except as required by law or as specified in our refund policy.

4.2 Payment Processing

  • Payments are processed securely through third-party payment processors
  • You authorize us to charge your payment method for all fees due
  • Subscription fees are billed according to your chosen plan
  • Price changes will be communicated 30 days in advance

4.3 Refund Policy

We offer a 7-day money-back guarantee for new subscriptions. Refund requests must be submitted within 7 days of the initial purchase. Refunds are not available for renewals or after the 7-day period, except as required by applicable law.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period. You will retain access to the service until the end of your paid subscription period.

5. Acceptable Use

5.1 Permitted Use

You may use our platform solely for personal, non-commercial educational purposes to prepare for the GPhC pre-registration examination.

5.2 Prohibited Activities

You agree not to:

  • Share your account credentials with others
  • Copy, reproduce, or distribute our content without permission
  • Use automated tools to access or scrape our platform
  • Attempt to reverse engineer or hack our systems
  • Use the service for any illegal or unauthorized purpose
  • Upload malicious code or attempt to disrupt our services
  • Impersonate others or provide false information
  • Circumvent any security measures or access controls

6. Intellectual Property Rights

6.1 Our Content

All content on our platform, including but not limited to text, graphics, logos, images, questions, explanations, and software, is the property of PreRegExamPrep or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our platform for your personal educational use only. This license does not include any resale or commercial use of our service or content.

6.3 User-Generated Content

You retain ownership of any content you submit to our platform, but you grant us a worldwide, royalty-free license to use, modify, and display such content in connection with our services.

7. Service Availability and Modifications

7.1 Service Availability

While we strive to provide continuous service availability, we do not guarantee uninterrupted access. We may experience downtime for maintenance, updates, or due to factors beyond our control.

7.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will provide reasonable notice for significant changes that affect your use of the service.

8. Disclaimers and Limitations

8.1 Educational Purpose Only

Our platform is designed for educational purposes only. We do not guarantee that using our service will result in passing the GPhC examination. Success depends on individual effort, study habits, and other factors beyond our control.

8.2 No Warranties

Our service is provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

8.3 Limitation of Liability

To the maximum extent permitted by law, PreRegExamPrep shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account cancellation feature in your account settings.

9.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms of Service or engage in prohibited activities.

9.3 Effect of Termination

Upon termination, your right to use our service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of significant changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@preregexamprep.co.uk

Address: PreRegExamPrep, London, United Kingdom

Response Time: We aim to respond to all inquiries within 3 business days