Have questions about your exam preparation? Need technical support? Our team of pharmacists and support specialists are here to help.
support@preregexamprep.co.uk
Response within 24 hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Closed on Sundays and UK bank holidays
If your exam is within 48 hours and you need urgent help
Use subject line "URGENT - Exam Support" for priority response
We aim to respond to all support requests within 24 hours during business days. For urgent exam-related questions (exams within 48 hours), we provide priority support and typically respond within 4-6 hours.
Absolutely! Our support team includes qualified pharmacists who can help explain concepts, provide additional resources, and guide you through challenging topics. However, we cannot provide specific exam questions or answers from actual GPhC exams.
Please include your account email, a clear description of your issue or question, and any relevant screenshots or error messages. If you're asking about specific content, include the question ID or topic area to help us assist you more effectively.
Currently, we provide support primarily through email to ensure we can give you detailed, written responses that you can refer back to. For complex issues, our team may schedule a video call to provide more personalized assistance.