Privacy Policy

1. Introduction

Welcome to PreRegExamPrep ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GPhC pre-registration exam preparation platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address when you create an account
• Payment information for subscriptions (processed securely through third-party payment processors)
• Profile information you choose to provide
• Communication preferences and contact information

2.2 Usage Information

We automatically collect information about how you use our platform:

• Study progress, quiz scores, and performance analytics
• Time spent on different sections and questions
• Features accessed and pages visited
• Device information, IP address, and browser type
• Login timestamps and session duration

3. How We Use Your Information

We use your information to:

• Provide and maintain our exam preparation services
• Process payments and manage your subscription
• Track your study progress and provide personalized analytics
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Provide customer support and respond to your inquiries
• Send educational content and updates (with your consent)
• Ensure platform security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (e.g., payment processors, email services)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information for certain purposes
• Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and login status
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security

You can control cookie settings through your browser preferences, though this may affect platform functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Study progress and performance data may be retained to provide ongoing analytics and improve our services.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: