Get help with your GPhC exam preparation journey
Find answers to common questions about our platform and the GPhC exam
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Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed
Email: support@preregexamprep.co.uk
Response Time: Within 24 hours
Emergency Support: Available for premium subscribers
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Yes, you can upgrade or downgrade your subscription at any time from your account settings. Changes will be prorated and take effect immediately for upgrades, or at the end of your current billing period for downgrades.
Our questions are written by registered pharmacists who have recently taken the GPhC exam. We regularly update our question bank based on student feedback and current exam trends. Many students report our questions are slightly harder than the actual exam, which helps build confidence.
Yes! Our platform is fully responsive and works perfectly on smartphones, tablets, and computers. Your progress syncs across all devices, so you can study anywhere, anytime.
While we can't guarantee exam success, we provide comprehensive support for retakes. Premium and Ultimate subscribers get extended access to help prepare for their next attempt, plus additional study resources and personalized guidance.
You can cancel your subscription anytime from your account settings under "Billing & Subscription." Your access will continue until the end of your current billing period. You can also contact our support team for assistance with cancellation.
We offer a 7-day money-back guarantee for new subscriptions. If you're not satisfied within the first 7 days, contact our support team for a full refund. Refunds are not available for renewals or after the 7-day period.
We update our content monthly based on the latest GPhC guidelines, student feedback, and exam trends. New questions are added regularly, and existing content is reviewed by our team of registered pharmacists to ensure accuracy and relevance.
Our dedicated support team is here to help you succeed in your GPhC exam preparation.